How to Order / Terms & Conditions

Bento Set

Step 1: Register a new account and you can Order Online or download the bento set order form and fax to +65-6327-9464.
Step 2: Waiting for Confirmation Call
Step 3: Pay Upon Delivery

Event Bento

Step 1:  Register a new account and you can Order Online or download the event bento order form and fax to +65-63279464.
Step 2: Waiting for Confirmation Call
Step 3: Pay Upon Delivery

Terms and Conditions

1. Orders must be made 1 day in advance before 5pm. No tables and chairs are provided.

2. Delivery operating hours is from 11am to 8pm, Monday to Friday. However, we seek your understanding in the case if we need to make some slight changes to the delivery timing to accommodate to the delivery routes. Delivery time may vary due to bad weather and/or traffic conditions, to ensure the safety of our riders. We regret that we will not be able to fulfil requests for specific delivery timing.

3. Free delivery for orders $200 and above. A $50.00 delivery charge applies for orders less than $200.

4. No minimum order is required for self-collection. For orders below $100, kindly make your way to our shop for a self-collection. Please refer to our website for our address and operating hours.

5. Strictly no discount for delivery orders. We are unable to provide a refund, change of order or cancellation of order once an order has been confirmed on the phone or on the online platform.

6. Management reserves the right to amend or withdraw menu items or promotions without prior notice. Prices are subject to change with immediate effect without prior notification.

7. Payment by CASH or CHEQUE only. Prices shown on our order form and Website are inclusive of GST.

** Cheque payable to "Kotobuki Restaurant (River Valley) Pte Ltd"

8. We only deliver to certain locations.